Covid-19 information for students

Updated 23 October 2020


We all have a role to play in containing and minimising the spread of the coronavirus Covid-19 within Aotearoa. Te Wānanga o Raukawa is committed to ensuring the health and wellbeing of our students, staff and communities, this is at the forefront of every decision we make.

Semester Two Hui Rumaki Reo Schedule

Rangatiratanga requires us to make decisions that are in the best interests of our students in these challenging times.  To provide assurance and ensure adequate notice, dates and delivery for semester two Hui Rumaki Reo (HRR) have been confirmed for all diploma and degree programmes.  Please refer to the schedule and FAQs below.

An update on Hui Rumaki Reo – 3 – 8 November Rescheduled to Online

Kia hiwa ra e ngā ākonga o te Hui Rumaki Reo ka tīmata ā te Rātū, te 3 o Whiringa-ā-rangi, tēnā koutou.

After much consideration the decision whilst hard, has been made to deliver the Hui Rumaki Reo (HRR) scheduled 3 – 8 November online.  Due to the emergence once again of covid-19 within our communities this decision has been made to keep our whānau, ākonga, kaimahi and hapori whānui safe.

This will affect all students who were due to come to the Ōtaki campus for the face to face delivery between 3 – 8 November, including:

  • Heke/Poutuarongo Whakaakoranga Kōhungahunga
  • Heke/Poutuarongo Te Rangakura Kaiwhakaako 
  • Heke/Poutuarongo Ahunga Tikanga

We understand the disappointment this may cause for many of our students however our number one priority is to keep you and your whānau safe.

If you have paid for any travel expenses to attend this Hui Rumaki Reo please call 0800 WANANGA (0800 926 2642) or email for further assistance. 

For further information visit the 'latest updates' page on our website.

All students completing a diploma and/or degree are required to attend and participate in HRR to complete your studies.

For any queries, please refer to the pdf FAQs Hui Rumaki Reo Sept 2020.pdf (0.25MB) or contact your pūkenga reo.

Alert Level 1 in Auckland

  • If you are a student at the Te Wānanga o Raukawa ki Manukau site, a Te Wānanga o Raukawa student living in or travelling via the Auckland region, please do not travel to any scheduled noho unless advised by your pūkenga.
  • Manukau site are open weekdays with no accommodation available until further notice.
  • Hui Rumaki Reo remains online.
  • Wā Tautoko (one to one time with your pūkenga) is available at any stage online, please make contact with your pūkenga if you need additional academic support.
  • If you have flu/cold-like symptoms, stay homecall Healthline or your GP and get tested. Contact your pūkenga or kaikōkiri and let them know. 
  • If you have any concerns about your study, please make contact with your pūkenga or kaikōkiri.
  • Look after yourself and your whānau.

Visit the latest updates for our stance on Covid-19 on our website for further details.

Alert Level 1 at the Ōtaki campus and Gisborne site

  • Continue to wash your hands regularly, sneeze into your elbow, clean high-touch surfaces (surfaces you touch often) etc.
  • Social distancing of 1m is encouraged.
  • All students attending residential noho on campus/site are required to attend a covid-19 presentation.
  • In line with Kaitiakitanga and in response to Covid-19 Alert Level 1 for our Wānanga, we will not be able to provide accommodation support for babies, children or family members at residential noho or any other time, with the exception of Heke and Poutuarongo Reo daily students with babies.
  • Wā Tautoko (one to one time with your pūkenga) is available at any stage, either online or face to face.  Please make contact with your pūkenga if you require additional academic support.
  • Continue to implement contact tracing as an important measure for the health and safety of yourself and your whānau.
  • Download the government’s Covid-19 Contact Tracer app, or ensure you are keeping track of every place you visit. Use the app to scan the tracer QR code, which is displayed in many buildings on campus, to support your personal diary.

Anyone visiting our sites, including staff and students, are required to sign in and out with Kaitiaki or reception or use the ‘check-in and check-out’ option in the Te Wānanga o Raukawa app (SchoolAppsNZ).  Please ensure you display the appropriate I.D while on site.

Visiting campus?  Check in and out with the Te Wānanga o Raukawa App

It's easy! Download the 'SchoolAppsNZ' from your devices App store and add 'Te Wānanga o Raukawa' or scan the QR code below.  Existing users may have to download the App again for the Covid-19 Check-in module to show.

Check in TWOR APP

Te Whare Pukapuka 

Te Whare Pukapuka will operate on a booking system so students can visit the library. Email to book a time.

Courses are still running

Te Wānanga o Raukawa courses are still running, just in a different way. 

Messages from the Ministry of Education

Read these important messages from the Ministry of Education for students:


Financial Support for Ākonga

The Government has recently announced a financial support package for full time domestic tertiary students affected by covid-19 with the hope of keeping them engaged in their studies, including:

  • Temporarily increasing the course-related costs from $1,000 to $2,000 as a one-off payment (must be spent on things to support your learning)
  • Continue support payments for students unable to study online for up to 8 weeks
  • Where students have received partial tuition refunds on courses due to covid-19, this will not affect their future entitlement to student loans
  • Where students are unable to continue their study due to covid-19, this will not affect their entitlement to Fees Free study in the future.

Ākonga can apply if they are already studying full time, or plan on becoming a full time student this year.  This is still available under alert Level 2.

Ākonga do not have to extend their allowance or loan, Studylink will advise affected students about the continuation of their student loan payments and provide an ‘opt-out’ option.

For more information refer to the pdf 14 April Tertiary student bulletin  or visit

For Student Allowances and Living Cost payments students can be referred to StudyLink’s website

For help with essential services and basic needs:

Covid-19 Tautoko Fund

Available for current students who have been directly affected financially by:

  • A loss of, or reduced hours in employment
  • Issues covering accommodation
  • Unable to pay everyday bills or cover groceries
  • Unforeseen costs in technology, equipment, or other added requirements for studying online

Visit the web page for details and to apply

Covid-19 Temporary Income Relief Payment (CIRP)

For eligible students who have lost paid work of 15 hours or more a week due to Covid-19 between 1 March – 30 October 2020 and have been working for at least 12 weeks.  Available from 8 June.

Visit for more details or read information in the pdf 25 May Tertiary Student bulletin.

Technology Support 

For students disadvantaged by technology or connectivity issues during the covid-19 restrictions. Visit the Technology support, Office 365 and Mūrau webpage for criteria and Call Centre contact details.

Noho/Residential Seminars

Noho in huringa 2 (semester 2) have commenced. Some noho are on campus or site, and some are online. However, arrangements are subject to change in response to national Covid-19 Alert Levels. Please check your course schedules and contact your pūkenga or kaikōkiri for the latest information about your noho.

Manaakitanga requires us to support our students and provide them with assurance that they can safely continue their mātauranga journey with us, no matter what alert levels are occurring in the regions across our nation.  With this in mind, we aim to be fully prepared to deliver to our students as we take on a Level 4 mindset.

  • Remaining noho 3 deliveries will be online in 2020.
  • All noho 4 deliveries will have a contingency in place to be delivered online in 2020, if needed.

We may offer face-to-face deliveries for tohu with small class sizes, or heavy practicum components. Students are urged to keep an eye out for messages from your academic areas to stay up to date with any changes to your noho delivery.

Any fees associated with noho affected by the revised delivery due to Covid-19 will be credited if fees have not been paid to date. Any fees paid will be refunded directly back to the payee i.e. Study Link, TeachNZ and/or the individual.

If you have paid for any travel expenses to attend noho that were affected by a revised delivery, please call 0800 WANANGA (0800 926 2642) or email for further assistance.

Iwi and Hapū Studies, MAIT reo online

Log on to Mūrau for your Iwi and Hapū Studies and MAIT courses. Email for assistance.  Completion of your tohu requires participation and completion of both of these components.

Minimise the Spread – Social responsibility

You have a responsibility to yourself and others in avoiding the risk of spreading Covid-19 or other illnesses if you have been unwell.  We must strive to maintain rigorous hygiene practices and minimise any risk to our most vulnerable including our kaumātua, our mokopuna and those with underlying health issues at this time.

This means not going out in public if you are sick. Following this advice is critical to the overall response within Aotearoa.

Protecting yourself and others:

  • Keep up to date with media announcements about the nation's response to Covid-19 in Aotearoa
  • Cough or sneeze into your elbow or by covering your mouth and nose with tissues
  • Put used tissues in the bin or a bag immediately
  • Wash your hands with soap and water often (for at least 20 seconds)
  • Try to avoid close contact with people who are unwell
  • Avoid touching your eyes, nose, or mouth if your hands are not clean
  • Avoid personal contact – such as hongi, kissing, sharing cups, or sharing food – with sick people
  • Clean and disinfect frequently‑touched surfaces and objects, such as doorknobs, phones, keyboards

Coronavirus Covid‑19 symptoms include:

  • A cough
  • A high temperature (at least 38 ºC)
  • Shortness of breath

Check with your doctor if you are eligible for a free flu vaccination this year.


Look after yourself and your whānau. Take time to care for your wellbeing and stay safe. Reach out to your whānau, friends or support services if you feel the need. Stay in touch with your pūkenga and fellow students using the Teams video technology in Office 365. Have regular catchups with your whānau and friends on Facebook, Messenger and other online apps. Kia tau ai te haumarutanga.

For help with feelings of isolation or stress:, or

Other useful sites, include:

If you need immediate support from a counsellor free call or text 1737

If you are feeling depressed and need to talk to someone call 0800 111 757 or text 4202.



Tikanga for pōwhiri has been adapted to reduce contact in a way that preserves the rangatiratanga of every person present. Until otherwise advised, the following applies to pōwhiri at Te Wānanga o Raukawa.

  1. Karanga will occur in the normal format
  2. Whaikōrero will occur in the normal format
  3. Upon completion of the final speaker, a waerea (karakia) will take place to complete this part of the pōwhiri
  4. Pao to kai will occur in the normal format
  5. Kai will be shared in the wharekai in a manner that supports rangatiratanga

Keep up to date

Keep checking back to this web page  for TWoR students. Download the Te Wānanga o Raukawa app from your device app store: 

    1. Go to your device app store – Apple store or Google Play 
    2. Download the SchoolAppsNZ
    3. Go to ‘Schools’ type in ‘Te Wānanga o Raukawa’ and ‘join’ 
    4. Choose the ‘General’ and 'Covid-19' groups to receive all relevant information. 

Contact Healthline for free on 0800 358 5453 if you begin to feel unwell. The symptoms of Covid‑19 are cough, fever, and shortness of breath.

For the latest upates on the Coronavirus in Aotearoa go to the Ministry of Health website

For other helpful information visit 'Unite against Covid-19'

Contact Details

Call 0800 WANANGA (0800 926 2642) if you have concerns or need to speak to your academic kaikōkiri.