Covid-19 information for students

Updated 30 July 2020


We all have a role to play in containing and minimising the spread of the coronavirus Covid-19 within Aotearoa. Te Wānanga o Raukawa is committed to ensuring the health and wellbeing of our students, staff and communities, this is at the forefront of every decision we make.

At Te Wānanga o Raukawa, we asked ourselves what our response to this situation should be and have decided that:

  1. Tainui kawa be upheld,
  2. The kaupapa of Te Wānanga o Raukawa, as always, guides our practice (tikanga).

Our tikanga for pōwhiri has been adapted accordingly to reduce contact in a way that preserves the rangatiratanga of each individual present.  Until otherwise advised, the following applies to pōwhiri at Te Wānanga o Raukawa.

  1. Karanga will occur in the normal format;
  2. Whaikōrero will occur in the normal format;
  3. Upon completion of the final speaker, a Waerea (karakia) will take place to complete this part of the pōwhiri; 
  4. Pao to kai will occur in the normal format; and 
  5. Kai will be shared in the dining room in a manner that supports rangatiratanga. 

Courses are still running

Te Wānanga o Raukawa courses are still running, just in a different way. 

Messages from the Ministry of Education

Read these important messages from the Ministry of Education for students:

Financial Support for Ākonga

The Government has recently announced a financial support package for full time domestic tertiary students affected by covid-19 with the hope of keeping them engaged in their studies, including:

  • Temporarily increasing the course-related costs from $1,000 to $2,000 as a one-off payment (must be spent on things to support your learning)
  • Continue support payments for students unable to study online for up to 8 weeks
  • Where students have received partial tuition refunds on courses due to covid-19, this will not affect their future entitlement to student loans
  • Where students are unable to continue their study due to covid-19, this will not affect their entitlement to Fees Free study in the future.

Ākonga can apply if they are already studying full time, or plan on becoming a full time student this year.  This is still available under alert Level 2.

Ākonga do not have to extend their allowance or loan, Studylink will advise affected students about the continuation of their student loan payments and provide an ‘opt-out’ option.

For more information refer to the pdf 14 April Tertiary student bulletin  or visit

For Student Allowances and Living Cost payments students can be referred to StudyLink’s website

For help with essential services and basic needs:

Covid-19 Tautoko Fund

Available for current students who have been directly affected financially by:

  • A loss of, or reduced hours in employment
  • Issues covering accommodation
  • Unable to pay everyday bills or cover groceries
  • Unforeseen costs in technology, equipment, or other added requirements for studying online

Visit the web page for details and to apply

Covid-19 Temporary Income Relief Payment (CIRP)

For eligible students who have lost paid work of 15 hours or more a week due to Covid-19 between 1 March – 30 October 2020 and have been working for at least 12 weeks.  Available from 8 June.

Visit for more details or read information in the pdf 25 May Tertiary Student bulletin.

Technology Support 

For students disavantaged by technology or connectivity issues during the covid-19 restrictions. Visit the Technology support, Office 365 and Mūrau webpage for criteria and Call Centre contact details.

Noho/Residential Seminars

All noho in huringa 1 (semester 1) will be replaced by online deliveries. This includes residential noho at the Ōtaki campus and the Manukau and Tūranga (Gisborne) sites.  Hui Rumaki Reo in huringa 1 will remain online.  Updated schedules are available on course pages.  Please touch base with your academic area if you require further details.

Any fees associated with noho affected by the revised delivery due to Covid-19 will be credited if fees have not been paid to date. Any fees paid will be refunded directly back to the payee i.e. Study Link, TeachNZ and/or the individual.

If you have paid for any travel expenses to attend noho that were affected by a revised delivery, please call 0800 WANANGA (0800 926 2642) or email for further assistance.

Iwi and Hapū Studies, MAIT reo online

Log on to Mūrau for your Iwi and Hapū Studies and MAIT courses. Email for assistance.

Heke Reo Kaumātua

The Heke Reo Kaumātua Rōpū at the Ōtaki campus will start in Huringa 2 (semester 2). 

Heke Reo, Poutuarongo Reo classes

Classes ā-tinana for Heke and Poutuarongo Reo students at the Ōtaki campus and Te Taumata o Te Rā marae will resume in Huringa 2 (semester 2) beginning Monday 20 July.  Keep a close eye on messages from your pūkenga and kaikōkiri.

Tikanga while under Level 1 at Te Wānanga o Raukawa

  • Continue to wash your hands regularly, sneeze into your elbow, clean high-touch surfaces (surfaces you touch often) etc
  • Social distancing is still encouraged
  • In line with Kaitiakitanga and in response to Covid-19 Alert Level 1 for our Wānanga, we will not be able to provide accommodation support for babies, children or family members at residential noho or any other time.
  • Students of Heke/Poutuarongo Reo will be able to bring their babies with them to class under conditions from Monday 3 August, visit the latest update under covid-19 on our website for further details.
  • Continue to implement contact tracing as an important measure for the health and safety of yourself and your whānau
  • Download the government’s Covid-19 Contact Tracer app, or ensure you are keeping track of every place you visit. Use the app to scan the tracer QR code, which is displayed in many buildings on campus, to support your personal diary.

Anyone visiting our sites, including staff and students, are required to sign in and out with Kaitiaki or reception or use the ‘check-in and check-out’ option in the Te Wānanga o Raukawa app (SchoolAppsNZ).  Please ensure you display the appropriate I.D while on site.

Visiting campus?  Check in and out with the Te Wānanga o Raukawa App

It's easy! Download the 'SchoolAppsNZ' from your devices App store and add 'Te Wānanga o Raukawa' or scan the QR code below.  Existing users may have to download the App again for the Covid-19 Check-in module to show.

Check in TWOR APP

Te Whare Pukapuka 

Te Whare Pukapuka is now open to students from Monday to Friday 9am - 5pm.   Visit the library webpage for more details or to access the online catalogue.

Minimise the Spread – Social responsibility

You have a responsibility to yourself and others in avoiding the risk of spreading Covid-19 or other illnesses if you have been unwell.  We must strive to maintain rigorous hygiene practises and minimise any risk to our most vulnerable including our kaumātua, our mokopuna and those with underlying health issues at this time.

This means not going out in public if you are sick. Following this advice is critical to the overall response within Aotearoa.

Protecting yourself and others:

  • Keep up to date with media announcements about the nation's response to Covid-19 in Aotearoa
  • Cough or sneeze into your elbow or by covering your mouth and nose with tissues
  • Put used tissues in the bin or a bag immediately
  • Wash your hands with soap and water often (for at least 20 seconds)
  • Try to avoid close contact with people who are unwell
  • Avoid touching your eyes, nose, or mouth if your hands are not clean
  • Avoid personal contact – such as hongi, kissing, sharing cups, or sharing food – with sick people
  • Clean and disinfect frequently‑touched surfaces and objects, such as doorknobs, phones, keyboards

Coronavirus Covid‑19 symptoms include:

  • A cough
  • A high temperature (at least 38 ºC)
  • Shortness of breath

Check with your doctor if you are eligible for a free flu vaccination this year.


Look after yourself and your whānau. Take time to care for your wellbeing and stay safe. Reach out to your whānau, friends or support services if you feel the need. Stay in touch with your pūkenga and fellow students using the Teams video technology in Office 365. Have regular catchups with your whānau and friends on Facebook, Messenger and other online apps. Kia tau ai te haumarutanga.

For help with feelings of isolation or stress:, or

Other useful sites, include:

If you need immediate support from a counsellor free call or text 1737

If you are feeling depressed and need to talk to someone call 0800 111 757 or text 4202.


Keep up to date

Keep checking back to this web page  for TWoR students. Download the Te Wānanga o Raukawa app from your device app store: 

    1. Go to your device app store – Apple store or Google Play 
    2. Download the SchoolAppsNZ
    3. Go to ‘Schools’ type in ‘Te Wānanga o Raukawa’ and ‘join’ 
    4. Choose the ‘General’ and 'Covid-19' groups to receive all relevant information. 

Contact Healthline for free on 0800 358 5453 if you begin to feel unwell. The symptoms of Covid‑19 are cough, fever, and shortness of breath.

For the latest upates on the Coronavirus in Aotearoa go to the Ministry of Health website

For other helpful information visit 'Unite against Covid-19'

Contact Details

Call 0800 WANANGA (0800 926 2642) if you have concerns or need to speak to your academic kaikōkiri.