Latest updates from Te Wānanga o Raukawa


3 June 2020

New Learner Support Call Centre Up and Running

A Learner Support Call Centre has been set up to support students during this time.  Their purpose is to provide support for any covid-19 related issues that are impacting on students being engaged in their studies.    

This may include issues around: 

  • Technology and Connectivity 
  • Financial Hardship or 
  • General Wellbeing 

Our Call Centre kaimahi will be able to offer advice and direct students on to the right assistance. 

They are available at any time by calling 0800 wananga (0800 9262 642) and following the prompts for the Learner Support Call Centre or emailing callcentre@twor-otaki.ac.nz.  


27 May 2020

Wā Tautoko

Wā Tautoko is an opportunity for students to touch base one on one with their pūkenga for additional academic support with their study.

Online - Students can book a time with their pūkenga, where possible online, and have as many whānau or support people present as they need.

Face to Face for Ōtaki Students - If however the student feels they would prefer to meet face to face then a meeting can be facilitated in person under restrictions.   

Contact your pūkenga, if they haven't already been in touch to book in up to two hours of one on one time.


25 May 2020

Message from the Ministry of Education

An important update for students from the Ministry of Education pdf 25 May Tertiary Student bulletin (0.58MB)


25 May 2020

An update on Services

From Monday 25 May the following services have been updated:

Ngā Purapura Gym - Opening earlier from 6am to 5.30pm Monday – Friday and 8am to 1pm Saturday & Sunday.  Bookings are essential.  Stay up-to-date on the Ngā Purapura facebook page.

Cafe Ngā Purapura - Now open for seated patrons 7.30am to 3pm Monday – Friday and yes we’re still offering a ‘Call & Collect’ service.  Visit the Cafe Ngā Purapura website page for details and to view the menu options.


22 May 2020

What does Level 2 mean for Te Wānanga o Raukawa? 

  • Ōtaki Campus has reopened under restrictions 
  • Staff are either working from campus or continue to work from home 
  • Huringa One remains online 
  • Hui Rumaki Reo remains online for Huringa One 
  • New tikanga while on campus to tautoko the efforts of our nation 
  • Our Ohu Haumaru (Emergency Response Team) continue to make decisions as we prepare to return to Business as Usual 

 A decision is still pending for Huringa Two as we seek to find ways to ensure the safety of our people is paramount while on campus and provide options for our most vulnerable.  

Kia tau ngā manaakitanga o te wāhi ngaro ki runga ki a tātou katoa. 


21 May 2020

New check-in option for visitors at Te Wānanga o Raukawa 

Having moved into Level 2 as a nation, Te Wānanga o Raukawa (TWoR) has once again reopened its services albeit under restrictions.  Anyone coming on to the Ōtaki Campus including staff, students and suppliers now have the option to check-in via the TWoR App Covid-19 Check-in module developed by School Apps NZ.  Read more here >> 


17 May 2020

Message from the Tumuaki to students: Update notice on Level 2 

Firstlywe acknowledge our students and their whānau who have been directly affected by Covid-19 in terms of health, employment and mental wellbeing.  We understand that for many this may have been a difficult time, and still is. We thank you for your support and trust as we continue to navigate this new environment.  

Covid-19 has impacted far beyond our borders and, as we can see from the alert levels, will do so for some time as we wait for the situation to improve overseas.  

Te Wānanga o Raukawa continues to review, assess and make decisions that are in the best interests of our people with guidance from our kaupapa.  We want to be able to assure each and every student that you are safe when you are on our campus for residential and non-residential services, classes and events.  This is before we even consider Crown compliance requirements, which are significant. 

Our Emergency Response Team, now known as Te Ohu Haumaru, convened on 12 March 2020.  The ohu continues to remain the central point for communications and decision making.   

As our nation entered Level 2 restrictions, we continued to ponder what that  might look like for our Wānanga and our people.  The decisions were carefully considered and have not yet changedtherefore, all noho will continue to be fully online for Huringa Tahi.  A decison for Huringa Tuarua is still pending.  Any changes to delivery for specific programmes will be communicated from your academic area and be updated on our website. 

Please be assured that we are looking for every opportunity to return to teaching ā-tinana as soon as we possibly can, while also providing options for those whom have been severly impacted by this new environment.   

From Monday 18 May 2020, the following services reopen under restrictions: 

  • Ōtaki Campus from 9am – 5pm Monday to Friday 
  • Whare Pukapuka will offer a call and collect or courier service for library books and resources 
  • Students can call and book to spend time in Te Ara a Tāwhaki and the library 
  • Ngā Purapura Cafe will offer a call and collect service 
  • Ngā Purapura gym re-opens to members with a pre-booking service 
  • Kura Tiaki re-opens with a pre-booking service 

Anyone visiting our sites, including staff and students, are required to sign in and out with Kaitiaki or reception. Use the ‘check-in and check-out’ option in Te Wānanga o Raukawa app (SchoolAppsNZ)especially if you come to campus regularly as it will remember your details. 

We urge you to keep communicating with your pūkenga, kaikōkiri and your fellow students.  Stay up to date with Te Wānanga o Raukawa developments with Covid-19 through our website and by downloading the Te Wānanga o Raukawa app. 

 We are all in this together, he waka eke noa.   Kia tau ngā manaakitanga o te wāhi ngaro ki runga ki a tātou katoa.  Kia whakaaiohia te tangata, te whānau, te iwi.  Mauri tū, mauri ora. 

 Mereana Selby 
Tumuaki 


14 May 2020

Message from the Ministry of Education

An important update for students from the Ministry of Education pdf 14 May Tertiary student bulletin (0.67MB)


7 May 2020

Message from the Ministry of Education

An important update for students from the Ministry of Education pdf 7 May Tertiary Student bulletin (0.70MB)