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Wellness Support
students unwell during noho
In any emergency 111 should be called immediately. This would include any of the following:
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Loss of control over limb or speech
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Uncontrolled bleeding
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Recent onset of chest pains
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Significant shortness of breath
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Significant major trauma
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Sudden loss of vision
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Unconscious patient
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Ongoing seizure
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Floppy/unresponsive.
If you become unwell while on noho in Ōtaki, your kaikōkiri can arrange for you to be seen at the Ōtaki Medical Centre or Team Medical in Paraparaumu:
You MUST take your ID and present it to Reception upon arrival. You will be accompanied by a staff member of TWoR.
Whaiora
On-Site Health Services
There is a free hauora clinic for students in conjunction with the Ōtaki Medical Centre. There is no cost for this service and students do not need to be registered with the Ōtaki Medical Centre. This service runs every Tuesday and Thursday from 9am – 2pm during the academic year.
For bookings, please email twor@otakimedical.co.nz
Located near student accommodation in room 7 of the Wairau building, the service includes general health checks, triaging and medical service support and should not replace an existing registered doctor’s service.
This page outlines the health and wellbeing services available to students at Te Wānanga o Raukawa. These supports are grounded in tikanga that reflect our deep commitment to the hauora of our people.
Together, we faced the challenges of the pandemic guided by our kaupapa. In response, we introduced protective tikanga—such as rāhui and the establishment of Te Āhuru Mōwai - to help keep our people safe. While many of these measures have now been lifted, they remain in place as needed to uphold the wellbeing of our whānau.
Pre-Noho Information
Ākonga are reminded to bring any required medication with them.
If you are experiencing cold or flu symptoms, please consider staying home until feeling well again.
Mauri tū, mauri ora!
Staff, students and manuhiri have a responsibility and a role in minimising the risk of contagious illnesses.
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In the interests of health and safety TWoR requires staff, students and manuhiri to use the online sign in system – EVA. In the event of an emergency, we need to know who is on site.
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Anyone displaying symptoms of cough, cold, sore throat, runny nose should stay home.
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Maintain personal hygiene eg. wash hands often and thoroughly.
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Healthline - Free Phone Service
Healthline is a free phone service in New Zealand that provides health advice and information from registered nurses and paramedics.
It's available 24/7, 7 days a week. This service is useful for those who are unsure if they need to see a doctor or for urgent health advice.
Phone: 0800 611 116
Please click here for more information on some of the services available in New Zealand that offer support, information and help.
StudentCard NZ
As a student of Te Wānanga o Raukawa, you can access exclusive health and beauty discounts through StudentCard NZ using your student ID.
With your StudentCard, you may be eligible for savings on:
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Pharmacy and wellness products
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Fitness memberships and gym access
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Massage therapy and physiotherapy
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Haircuts, grooming, and skincare treatments and more.
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If you’re already using Ignite:
Going forward you will use the “Continue with Microsoft” button to use SSO using your student credentials rather than the Email address* and Password* you set up previously.
Note: this will set up a new profile on Ignite (and takes you through a quick onboarding process), however if you would like to access your previous booking history you can still log in with the Email address* and Password* set up previously.
Important note: we recommend entering your preferred email address in the “communications email” field in account settings. If you do not add this all-booking confirmations and provide communication will be sent to your Te Wānanga o Raukawa student email.
If you have any pātai you can email hello@ignite.org.nz or call 0800 244 648
If you’re new to Ignite:
Visit https://ignite.org.nz/login
Log in using the “Continue with Microsoft” button with your student credentials
You’ll be taken through a quick onboarding process where you are asked to enter your name, and an email address for key communication (like booking confirmations and provider communication) and other details if you wish.
You can then book free one to one mental health and wellbeing support sessions, workshops and webinars and more!
Access to Mental Health and Wellbeing Support with Ignite just got quicker and easier:
Great news! Access to Mental Health and Wellbeing Support with Ignite just got quicker and easier.
You can now log into Ignite using SSO (Single Sign On) via the Microsoft button – using the same student credentials you use to sign into eWānanga.
This means you no longer need to fill in an online form and request access to Ignite or wait to be sent an invitation.
He Ringa Āhuru - Ignite Wellbeing
He Ringa Āhuru : A Protective Hand, A Peaceful Space
He Ringa Āhuru was established to strengthen the wellbeing of Te Wānanga o Raukawa ākonga and their whānau through timely access to clinically informed and culturally grounded services that promote holistic wellbeing.
During the last 12 months, He Ringa Āhuru has delivered a holistic model of wellbeing that integrates clinical, cultural and community-based approaches to support ākonga and their whānau. Through Ignite Aotearoa, an online wellbeing platform, ākonga and their whānau could access registered counsellors, psychologists, social workers, life coaches and other wellbeing specialists. Through Hauora Wānanga, they were also able to engage with Māori healers, rongoā practitioners, mirimiri and romiromi practitioners and other cultural practitioners. This blend of services ensured that support was both professionally informed and culturally grounded, enabling ākonga and whānau to access care that reflected their diverse needs and aspirations.
ngā purapura -
lifestyle advancement centre
Ngā Purapura is a facility especially designed to empower you to fulfil your own goals and aspirations in relation to Te Whare Tapa Whā.
We know that regular, meaningful and effective engagement in Te Taha Tinana has massive benefits for other areas of wellbeing across Te Taha Wairua, Te Taha Hinengaro and Te Taha Whānau. With more and more whānau now discovering the long term benefits that come with regular exercise and enhanced nutrition, there couldn't be a better time for you to visit us!
Ngā Purapura is available for students to enjoy at a subsidised cost while on campus. To find out the subsidy details, please contact Ngā Purapura or pop over to see one of the friendly staff.
For more information on Ngā Purapura
