Tuku Whakaaro | Feedback 


He mana tō te reo – Your voice is important


Sharing your experiences and reflections helps us improve how we serve our people and uphold our kaupapa.


Share your feedback

We welcome your feedback as an opportunity to learn, improve, and strengthen our relationships. You can share your experience or raise an issue using the options below.


Manaakitanga – Care, respect, and support

Share feedback about your experience, including what worked well or where you felt supported, unsupported, respected, or impacted.


Whanaungatanga – Relationships and communication

Share feedback about communication, consistency, or how well things are working together across the Wānanga.


Kaitiakitanga - Improving our systems and environment

Share ideas or suggestions to help improve services, processes, systems, or environments across the Wānanga.


Rangatiratanga – Accountability and decision-making

Raise a concern where you are seeking a response, follow-up, resolution, or formal information request.


If you are unsure which option to choose, select the one that best fits your feedback. We will ensure it is directed appropriately.


If you are requesting official information under the Official Information Act 1982, please email: Feedback@twor.ac.nz


These requests are managed separately in line with legal requirements. Please include as much detail as possible about the information you are requesting so we can respond appropriately.


Your whakaaro will be handled with care and discretion. We will ensure it is received and directed appropriately.


Nāu te rourou, nāku te rourou, ka ora ai te iwi.


Te Wānanga o Raukawa is guided by ten kaupapa that shape how we work and relate to one another. Informed by whakapapa and our relationships, they guide our decisions, tikanga, and activities, with a strong focus on the wellbeing of our ākonga, kaimahi, whānau, and communities.

Our kaupapa underpin how we care for our people, uphold tikanga, and grow mātauranga across our Wānanga, including how we teach and learn through Te Kawa o te Ako.